Among many regulations and restrictions hospitality has faced since the outbreak of COVID-19 minimizing the usage of shared items like menus and contact between staff and guests is still the preferred option.
In fact, a whopping 66% of diners said that if a restaurant proactively implemented solutions, such as contactless ordering it would increase the likelihood of them placing orders.
While hospitality is currently facing the problem of recruiting staff many are have found the solution by going digital with a no touch QR code menu that allows customers to place their order directly from the table allowing staff to focus on the customer experience.
For the diner QR codes are simple to use and unlike one time use paper menus are better for the environment while saving a business the extra expense of printing or time taken to clean laminated menus.
Digital customers always see the latest menu and special offers first plus when a digital menu is updated so is the menu on your website and social media channels.
Digital menus are being used by attractions, hotels, golf clubs in fact any business that serves food and demonstrates to customers those businesses have gone the extra mile in terms of service and safety.
“Being a local lad I know how important tourism is to Torbay and would like to do my bit to help”, said John Reynolds who created the Scan And Go solution for the hospitality sector.
“The only way to see if this is a solution that works for your business is to give it a try so for the rest of this year Scan and go is free to use. “
Customer engagement is vital for any business and nothing does that better than video so there is also a selection of free videos to add to your website. Or even a QR code perhaps?